Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
- Canada : 1 - 2 weeks
- North America : 2 - 3 business days
- Europe : 2 - 3 weeks
- Australia, New Zealand and Oceania : 2 - 3 weeks
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Care instructions
A practice graphic and install instructions will be provided with your graphics. Please test your wall with the test graphic before installing your graphic.
Custom and personalized orders
We try to print and make your graphics at the highest quality, that being said we can not guarantee print quality of the artwork provided to us. We will let you know if the artwork is not good, but the ultimate print quality will directly reflect the quality of the electronic file provided to us.
Installation
You should receive a practice decal, squeegee and instructions with your graphic. Please read the instructions and use your practice graphic first. Here is a link to our YouTube channel https://www.youtube.com/user/Signguysandgal.
Processing Time
Wall graphics and sticker orders ship about 5-10 business days after order is placed priority mail (2-3 day ship time) please plan on 10 or more business days to receive your order. Contact me if you need a faster processing time.